Privacy Policy

Who we are

StrongHERside Daily ("we", "us", "our") is an application operated by Gair Media Pty Ltd (ABN 62 690 161 301), founded by Hannah Gair.

Contact: hannah@strongherside.com

We are bound by the Australian Privacy Principles under the Privacy Act 1988 (Cth), including the additional protections that apply to "sensitive information" such as health information. State-based health records legislation may also apply depending on where you live (e.g. NSW HRIPA, VIC HRA, ACT HRPAA), as do the specific protections of the Healthcare Identifiers Act 2010 (Cth) for Medicare and NDIS numbers.

This app is designed for Australian carers. If you are accessing it from outside Australia, please be aware that your local privacy laws may differ from those described here.

Scope of this policy

This policy covers the StrongHERside Daily application. It explains what personal information we collect, how we use it, where it goes, your rights, and how to contact us with questions or complaints.

What we collect

Information you provide directly

• Your first name (entered when you set up your account)
• Your child's identification details — name, date of birth, NDIS number, and Medicare number — entered by you for use in evidence reports you generate
• Your child's profile details — additional needs, diagnoses, goals, school information
• Care information you enter — medications, appointments, care team contacts, notes, and documents
• Files you upload — PDFs and images such as medical reports, school letters, and assessments. These are encrypted and stored with Cloudinary (USA) so they are available across your devices, and may also be cached on your device for offline use (see "Where your data lives" below)
• Wellbeing self-reports — capacity check-ins, mood, sleep, brain dump notes
• Setup survey responses — your answers to the short onboarding survey (every question is optional and skippable; the exact questions shown vary by your country). Your answers are stored as part of your care record (see "Where your data lives" below). If you do not opt in to research, your answers are used only to personalise the App for you and are never transmitted for any research purpose. If you do opt in, your responses are stripped of all personal identifiers (name, email, child's name and exact postcode) before transmission, and aggregated into anonymised cohort-level findings (minimum cohort size of 20) before any external use. These anonymised findings and data may be shared or sold to aligned organisations, or published on our research page, in academic papers, policy submissions and press — always de-identified, never identifying you or your child. You can withdraw from research at any time in Settings → Privacy, or by emailing us.
• AI features (each requires your consent during onboarding): We use Anthropic Claude (US-hosted) to power six distinct AI features. In every case, only the specific text or image we send for that feature is processed — your full care record is never transmitted, and Anthropic does not store the data sent. You can pause AI features at any time in Settings → Privacy. AI Companion — once a day, your last seven days of check-ins, your child's first name, and today's appointments are sent to generate one warm reflection.
• AI Document Importer — when you paste a document (e.g. an NDIS plan or therapy report), the text you paste is sent so the AI can extract goals, team members, and key profile details for you to review.
• AI Handover Drafter — your child's profile and the answers you provide are sent so the AI can draft handover sections you then review and edit.
• AI NDIS Carer Impact Statement — your aggregate tracking data (capacity, sleep, appointment counts) and your recent journal excerpts are sent so the AI can draft a carer impact statement you then review and edit.
• Voice Quick Capture — when you record a voice note from the Today screen or Library, the text transcript is sent so the AI can route it to the right place in your care record. Audio is transcribed on your device (iOS Safari) or via your browser's built-in speech service (Chrome uses Google Speech); we do not receive or store audio. To help the AI disambiguate references like "she" or "the OT" and recognise when a note continues an earlier conversation, the transcripts of your most recent 5 voice notes are also sent as background context with each call. These transcripts already live on your device (in the Recent voice strip on the Today screen) and Anthropic does not store them. Voice Quick Capture supports 14 languages (BCP-47 tags). When you speak in a non-English language, the AI may return your input in BOTH the original language (so you can read your own profile back to yourself) AND English (the canonical version used in reports and shareable surfaces). Both versions are stored on your device only.
• Photo-to-Care-File — when you snap or upload a photo of a document (e.g. a paper letter, an NDIS plan page, a paediatrician's letter, a school IEP), the image itself is sent to Anthropic Claude so the AI can read it and extract goals, team members, and profile details for you to review. The image is processed in-memory and not stored by Anthropic. Once extraction completes, you can choose to attach the original image to a Care File document or discard it; the image never lives on our server.
• Predictive nudges — when a recurring pattern is detected locally on your device (e.g. five or more consecutive low-capacity days), the app may quietly surface a single calm card offering optional supports (breathing exercise, draft GP wellbeing report, or a phone number for the Australian Government Carer Gateway respite line, 1800 422 737). Pattern detection runs entirely on your device; no data leaves your device for this feature. The phone number is a standard tel: link operated by your phone — we do not place or receive the call.
• Read-aloud reflection — you may tap the speaker icon on the Daily Companion card to have your reflection read out loud. Audio is generated on your device using the browser's built-in SpeechSynthesis API. No audio ever leaves your device for this feature.
• Feedback you submit, including any optional name and email you provide

Voice Quick Capture — how it works

When you tap the microphone on the Today screen, your device's built-in speech recognition transcribes what you say into text. On iOS Safari this happens on-device — audio never leaves your phone. On Chrome (desktop, Android), the browser sends audio to Google Cloud Speech for transcription as part of its standard Web Speech API behaviour. This is a browser feature, not a feature of this app — the app only receives the text result. We never receive audio, never store audio, and never transcribe audio ourselves. If you do not want any audio sent to Google, use Safari on iOS, or type your note instead of speaking it.

You must only record your own voice. Do not use Voice Quick Capture to record another person's voice without their knowledge and consent. Australian state and territory Surveillance Devices legislation (varies by state) makes it an offence to record a private conversation without the consent of all parties in many circumstances. You are responsible for compliance.

Information collected automatically

• An anonymous device ID (a randomly generated UUID stored on your device)
• Page views and feature usage events, tagged with your first name (Vercel Web Analytics)
• Browser type, screen size, approximate region (from analytics)
• The date and version of consent you've provided
• Cookies and similar technologies. The web version of the App uses a small number of essential cookies (for session, authentication, and security) and Vercel's first-party analytics, which uses no third-party cookies, no cross-site tracking, and no advertising identifiers. We do not use Google Analytics, Meta Pixel, TikTok Pixel, or any other third-party advertising or tracking technology. The iOS native build of the App does not use cookies and does not raise an App Tracking Transparency prompt because we do not track you across other companies' apps or websites.
• Device capability snapshot — once per browser session we record an anonymous event noting whether your device supports Apple Intelligence, WebGPU, on-device speech recognition, and whether the app is running inside a Capacitor native shell. This contains no personally identifying information; it lets us decide when to move AI processing on-device (see "Where AI processing happens" below).

Information we do not collect

• Your full name (unless you choose to enter it)
• Your email (unless you provide it via feedback or a report email)
• Your IP address (we don't store it)
• Health Identifiers issued under My Health Record — this app does not connect to My Health Record
• Payment information — paid subscriptions are processed by Apple App Store, Google Play, or Stripe; we never receive or store your card details
• Camera or photo library
• Your phone's location data
• Your phone's contacts
• Audio recordings — voice notes are transcribed to text by your device or browser; we only ever see the text, never the audio

Sensitive (health) information

The Privacy Act gives extra protection to sensitive information, which includes health information. We treat the following as sensitive information:

• Your child's medical conditions, diagnoses, and medications
• NDIS plan details and disability-related information
• Your wellbeing data — mood, feelings, sleep patterns, capacity check-ins, brain-dump notes, and reflections from the "regulate & reset" / nervous-system settling features
• Your onboarding survey answers about your caring situation and how you are coping
• Files you upload that contain medical, clinical or assessment content

We collect this information only with your express consent, given through the consent screens during onboarding. You can withdraw your consent at any time by clearing your data ("Reset App") or by emailing us.

Medicare and NDIS numbers (Healthcare Identifiers Act 2010)

The Healthcare Identifiers Act 2010 (Cth) places specific restrictions on how healthcare identifiers — including Medicare numbers and NDIS numbers — may be collected, used and disclosed.

• You enter these numbers voluntarily, for your own personal use in producing reports
• They are stored encrypted, as part of your care record, in MongoDB Atlas (AWS Sydney, Australia), and may be cached on your device for offline use — see "Where your data lives" below
• We use them only to populate the evidence reports you choose to generate; we never sell them, use them for marketing, disclose them to any third party, or share them with any government agency except as required by law
• They appear in a report, or leave your account, only when you choose to generate and send a report to a clinician, planner or funder
• If you use "Reset App", or ask us to delete your account, these identifiers are permanently deleted from your device and from our servers

Information you provide about other people

If you add care team members (e.g. paediatrician, OT, school contact) you may enter their name, role, and contact details. By adding this information you confirm that:

• You have a legitimate reason to record their professional contact details (they are part of your child's care team)
• You will only contact them through the channels they have made publicly available for that purpose
• You will respect their privacy — for example, you will not share these details further without their permission

Care team contact details are stored only on your device. We do not contact, notify, or transmit information to anyone you add to your care team list.

The onboarding survey — what we ask, and your consent

When you first set up the App we ask a short set of questions about your caring situation — for example your country, whether your child has a formal diagnosis, how caring has affected your work and relationships, roughly how many hours a week you spend coordinating care, and how you are coping right now. We ask this so we can personalise the App to your circumstances and understand the real load carers carry.

• Every question is optional. You can skip any question and still use the App fully.
• Consent is separate. Your answers are used to personalise the App by default. They are only ever used for research if you separately opt in — the research toggle is off unless you turn it on.
• Sensitive answers. Some answers (for example about your child's diagnosis or your own wellbeing) are sensitive information under the Privacy Act 1988 (Cth). We collect them only with your consent, as set out in "Sensitive (health) information" above.
• Withdraw any time. You can change or clear your answers in the App, withdraw from research in Settings → Privacy, or ask us to delete them by email.

How we may share or sell anonymised data

If you opt in (it's off unless you turn it on), the anonymised information you create across the App — from onboarding through everyday use, including your survey answers, de-identified usage and behaviour patterns, and your own wellbeing trends — may join our carer research dataset. Before anything is used this way, we remove everything that identifies you or your child (name, email, your child's name, exact postcode, Medicare / NDIS numbers, and other direct identifiers).

We may publish, share, or sell this data — but only:

• as aggregated insights or de-identified data, never as anything that identifies you or your child;
• to aligned organisations only — universities, researchers, government, and carer or health organisations;
• under strict data-sharing agreements that forbid any attempt to re-identify a person;
• never for uses that could disadvantage carers or families — such as insurance pricing, credit scoring, or marketing to vulnerable families.

We keep it genuinely anonymous by releasing data only in groups large enough that no one can be singled out, suppressing rare cases, and removing free-text. Any information about your child is included only as aggregated patterns — never as an identifiable record. We never sell anything that identifies you or your child. If you withdraw your consent, we stop using your data this way — though anything already shared cannot be recalled.

If StrongHERside is ever sold (business transfer)

StrongHERside may one day grow through a merger, investment, corporate restructure, or a sale of all or part of the business. If that happens, your information — including your care record and any anonymised research data — may be transferred to the new owner as part of that change. If it does:

• the new owner must protect your information under this Privacy Policy, or one that is at least as protective;
• we will tell you (in the App or by email) so you are never surprised;
• your rights to access, correct, or delete your information continue unchanged;
• our promise that we never sell anything that identifies you or your child carries over to the new owner.

This lets the business change hands responsibly. It does not permit anyone to sell your identifiable information.

How long we keep your data

Your care record is designed to grow with you for as long as you use the app — because evidence for NDIS reviews, plan reviews, and clinical appointments is most useful when it covers a meaningful period of time. There is no automatic 30-day, 90-day, or 12-month cut-off.

• You decide when data is removed. We do not auto-delete
• To clear all data: use Settings → Reset App, or clear your browser site data
• To remove individual entries (a note, an appointment, a document, a child profile): delete it inside the app
• If you stop using the app, the data simply remains on your device until you remove it
• Data held centrally about you (e.g. analytics tagged to your name, feedback you've submitted) can be removed on request — email Hannah

How we use your information

• To run the app for you — your care data stays on your device
• To detect bugs and improve the app — analytics help us see where users get stuck
• To respond to your feedback — if you provide an email, Hannah will reply to you directly
• To set up and secure your account — your first name and the details you provide at sign-up
• To produce reports you choose to generate — e.g. NDIS evidence packs you create and email

We never sell anything that identifies you or your child, and we do not use your information for advertising or combine it with profiles from other services. We may share or sell anonymised, de-identified insights and data — see "How we may share or sell anonymised data" below.

Where your data lives

• Type of data — Where it's stored
• Care data, child profile, child identification (DOB, NDIS, Medicare), wellbeing notes — MongoDB Atlas (AWS Sydney, Australia) — encrypted at rest and in transit; may be cached on your device for offline use
• Files you upload (PDFs, images, medical reports) — Cloudinary (USA) — encrypted at rest and in transit
• Account & login (authentication) — Supabase (AWS Sydney, Australia) — encrypted
• Analytics events tagged with your first name — Vercel Inc., USA
• Feedback messages you submit — Resend (USA) for email; Supabase (AWS Sydney, Australia) for storage
• Reports you choose to email — Sent via Resend (USA); the recipient you specify
• Text sent to AI features (Companion, Document Importer, Handover Drafter, Carer Impact, Voice Quick Capture routing) — Anthropic, PBC (USA) — processed in-memory, not stored
• Photo images sent to Photo-to-Care-File extraction — Anthropic, PBC (USA) — Claude vision API; image processed in-memory, not stored
• Read-aloud reflection audio (Daily Companion speaker) — Your device only — generated by your browser's SpeechSynthesis API
• Predictive nudges (5+ low-capacity-day pattern detection) — Your device only — pattern detection runs on-device, no data leaves
• Voice audio (Chrome / Android only) for browser transcription — Google LLC (USA) — Web Speech API; not sent by us, sent by your browser as part of its standard transcription feature. iOS Safari transcribes on-device.
• Aggregated research data (only if you opt in) — Supabase (AWS Sydney, Australia) — k-anonymised at floor of 5

Cross-border transfers (APP 8)

Your core data is hosted in Australia: your care records and documents in MongoDB Atlas, and your login in Supabase — both in AWS Sydney. Some other providers process data overseas; by using the App you consent to that cross-border processing:

• Vercel Inc. (USA) — application hosting and Web Analytics
• Anthropic, PBC (USA) — Claude AI processing for the five AI features described above; data is processed in-memory and not stored
• Cloudinary (USA) — storage and delivery of the files, documents and images you upload (encrypted at rest and in transit)
• Resend (USA) — transactional email delivery (email metadata and logs are stored in the US)
• Google LLC (USA) — Web Speech API transcription, only if you use Voice Quick Capture in Chrome / Android (iOS Safari transcribes on-device). This audio is sent by your browser as part of its standard transcription feature, not by this app, and we do not control or receive it.
• Google LLC (USA) — Google Calendar OAuth + Google Calendar API, only if you choose to connect your Google Calendar for sync. We request the minimum scope (calendar.events.readonly + email). We never write to, change, or delete your Google Calendar entries. We store an encrypted OAuth refresh token on our server (Supabase) so we can pull events on your behalf; you can disconnect any time, which revokes the token with Google.
• Microsoft Corporation (USA + EU regions) — Microsoft Graph OAuth + Microsoft Graph Calendar API, only if you choose to connect your Outlook / Microsoft 365 calendar. We request the minimum scope (Calendars.Read + email + offline_access). Same protections as for Google: read-only, encrypted refresh token, revocable.
• Apple Inc. (USA) — App Store distribution and on-device speech recognition when you use Voice Quick Capture in iOS Safari

These providers have their own privacy commitments. We have taken reasonable steps to ensure they handle your information consistently with the Australian Privacy Principles. The United States is a jurisdiction where privacy protections may differ from Australia, including in relation to lawful access by US government agencies under instruments such as the CLOUD Act and FISA.

If you do not consent to any of these cross-border transfers, do not use the relevant feature. AI features can be paused in Settings → Privacy. Voice Quick Capture can be avoided by typing your notes instead.

The Handover Pack and reports you send

The App lets you generate a Handover Pack and other reports (NDIS evidence, GP / clinician summary, carer impact statement) that gather your child's care and health information into one document you can download or email — for example to a respite carer, a school, or a clinician.

• The document is built from your own care record. You choose exactly what to include, and whether, when, and to whom to send it.
• When you email a report, it is delivered through Resend (USA), encrypted in transit. Resend does not retain the attachment beyond delivery; limited email logs are kept for deliverability only.
• Once a Handover Pack leaves the App, it is outside our control. We cannot recall it, and we are not responsible for how a recipient stores, secures, or further shares it.
• Your responsibility. Before you send, please make sure the recipient is the right person and authorised to hold your child's information, that their email address is correct, and that you are comfortable sharing what the document contains. Full terms are in clause 9F of the Terms of Use.

Your rights

You have the right to:

• Access — see the information we hold about you (mostly on your own device)
• Correct — fix anything that's inaccurate
• Delete — clear your data at any time using "Reset App" in the app menu, or by emailing us to remove records held centrally
• Withdraw consent — at any time, with no consequences
• Make a complaint — to us in the first instance, then to OAIC if unresolved

Security and encryption

Protecting your information — and your child's — is core to how the App is built.

Encryption at rest (when you set a PIN)

• You can set a private PIN to lock the App. When you do, the sensitive information stored on your device — your Care File, wellbeing journal, daily reflections, voice transcripts, and capacity check-ins — is encrypted with AES-GCM-256, a current industry-standard authenticated encryption algorithm.
• Files you upload (PDFs, photos, reports) are encrypted on your device the same way.
• Your PIN is never stored. We keep only a one-way PBKDF2-HMAC-SHA-256 hash (100,000 iterations) with a random, per-device salt. The encryption key is derived from your PIN, held in memory only while the App is unlocked, and cleared when the App locks.
• The App auto-locks after a short period of inactivity, and repeated wrong-PIN attempts are slowed with an increasing delay to deter guessing.
• Important: because your PIN is the key, we cannot recover your encrypted data if you forget it. Please keep your PIN somewhere safe.
• Setting a PIN is optional but recommended. If you choose not to, your data is stored on your device and protected by your device's own security (lock screen, biometric). You can add a PIN any time in Settings.

Other protections

• All connections use HTTPS (TLS) encryption in transit.
• Where we hold anything server-side (feedback, opt-in research, calendar tokens), access is protected by Row-Level Security so one user's data can't be accessed by another, and any calendar access tokens are stored encrypted.
• The App sets standard web security headers (including a Content-Security-Policy) to reduce the risk of common web attacks.
• Access requires your own account.

Our approach is designed in line with recognised standards, including the OWASP Mobile Application Security Verification Standard (MASVS) and NIST guidance on encryption (SP 800-38D for AES-GCM and SP 800-132 for key derivation). No system, and no method of electronic transmission or storage, is ever 100% secure — so while we design to a high bar and treat security issues as priority defects, we cannot and do not guarantee absolute security.

Automated decision-making (Privacy and Other Legislation Amendment Act 2024)

The Privacy and Other Legislation Amendment Act 2024 (Cth) introduced new transparency obligations for automated decision-making that significantly affects an individual. We confirm:

• No automated decision affecting your legal rights, eligibility, entitlements, or material interests is made by the App. Every AI output (reflection, extracted profile, drafted handover, routed voice note, extracted photo content) is presented to you for review and editing before it is saved, shared, or used. You are the final author and decision-maker.
• Predictive nudges are suggestions only. When the app detects a recurring low-capacity pattern and surfaces a quiet card with optional supports (breathing, GP report, respite line), this is informational only — it has no legal effect, makes no recommendation about medical treatment, and you may dismiss it at any time. Pattern detection runs entirely on your device.
• The AI Companion reflection is not a clinical assessment. It is reflective writing in the voice of a thoughtful friend, based on your self-reported check-ins. It produces no diagnosis, no triage, no risk score, and no decision.
• You may request an explanation of how any AI feature reached a particular output by emailing us. Where practicable we will explain the inputs sent and the prompt structure used.

Where AI processing happens (on-device roadmap)

We are working toward a future where as much AI processing as possible happens on your phone, never reaching our servers. Today's status:

• Voice transcription on iPhone Safari is already on-device (Apple's Web Speech API uses on-device speech recognition for supported locales since iOS 13). On Chrome / Android, transcription is performed by Google's Web Speech API as a browser feature — see the cross-border section.
• Read-aloud reflection is fully on-device (browser SpeechSynthesis API).
• Predictive nudges are fully on-device (pattern detection runs against locally-stored capacity history).
• Daily Companion, Voice Quick Capture routing, Photo-to-Care-File, Document Importer, Handover Drafter and NDIS Carer Impact currently run via Anthropic Claude (US-hosted, in-memory, not stored). When the Capacitor native iPhone build is in distribution and Apple Intelligence Foundation Models is available on enough user devices (iOS 18.4+), these features will move to on-device inference. The infrastructure to do this already exists in the app (see src/lib/deviceCapability.ts and src/lib/aiRouter.ts); the actual on-device routes will ship via a normal App Store update once the underlying Apple API is available on your device.

When AI moves on-device for a feature, your data for that feature stops reaching Anthropic entirely. You do not need to take any action — the change will be transparent and announced in the in-app changelog.

Accessibility commitment (Disability Discrimination Act 1992 + WCAG 2.2 AA)

The App is designed against the Web Content Accessibility Guidelines (WCAG) 2.2 at the AA level and is intended to comply with the Disability Discrimination Act 1992 (Cth). Specific accessibility commitments include:

• Universal Design pictograms on every state-selection surface (capacity, sleep, mood, appointment debrief, end-of-day reflection), enabling carers with non-English-speaking backgrounds, mild intellectual disability, dyslexia, brain-fog or low literacy to use the app without relying on English text alone.
• Screen-reader support — every interactive control has an accessible name (aria-label) and decorative icons are correctly hidden from assistive technology.
• Voice-first paths for journaling and Care File capture, so typing is never required to use any feature.
• Multilingual voice — 14 languages supported with translation to and from English so the carer's own profile data is readable in her chosen language while still being shareable with English-speaking clinicians.
• Read-aloud of AI-generated reflections, so the app is usable for carers who cannot easily read on-screen text.
• Calm-tech rendering on low-capacity days — fewer tiles, softer copy — to reduce cognitive load when overload is highest.

If any part of the App is not accessible to you, email Hannah at hannah@strongherside.com. We will treat accessibility issues as priority defects.

Alignment with the Voluntary AI Safety Standard (DISR, September 2024)

The Australian Department of Industry, Science and Resources published a Voluntary AI Safety Standard in September 2024 setting out ten guardrails for organisations deploying AI. We have designed the App in alignment with those guardrails as relevant to a non-decisioning, carer-facing assistant:

• Accountability — Hannah Gair, founder, is accountable for every AI feature. Contact details above.
• Risk management — AI features are scoped to assistance only, never decisioning. Each output is human-reviewed before save or share.
• Data governance — Anthropic does not retain data sent. We do not retain AI inputs or outputs on our server beyond the response cycle.
• Testing and monitoring — every AI prompt and output path is tested against an end-to-end pass before release.
• Human oversight — every AI output is presented to you for review and editing. You are the final author.
• Transparency — AI-generated content is labelled in-app (e.g. the Daily Companion footer reads "AI-written in Hannah's voice").
• Challengeability — you can pause every AI feature in Settings, regenerate or edit any output, and email us to query how a particular output was produced.
• Supply chain — we use Anthropic's Claude Sonnet 4.5 exclusively for inference; the supply chain is one named provider.
• Recordkeeping — we maintain a model card and prompt-version log internally. Material changes are announced in the in-app changelog.
• Stakeholder engagement — the App is built with carer feedback. Every user can submit feedback via the in-app Feedback button.

Notifiable Data Breaches

We take the security of your information seriously and comply with the Notifiable Data Breaches (NDB) scheme under Part IIIC of the Privacy Act 1988 (Cth).

If we become aware of an eligible data breach — an unauthorised access, disclosure or loss of your personal information that is likely to result in serious harm to you (for example identity theft, financial loss, or the exposure of sensitive health information) — we will:

• promptly assess and investigate the breach, and take reasonable steps to contain it and reduce the risk of harm;
• notify you and the Office of the Australian Information Commissioner (OAIC) as soon as practicable, and in any case within the 30 days allowed for assessment under the scheme;
• tell you what happened, what information was involved, and the steps you can take to protect yourself (for example changing your PIN or passwords, or watching for suspicious activity);
• take steps to help prevent a recurrence.

Most of your care data is encrypted, and sensitive information is protected by your PIN, which we cannot read — this significantly reduces the risk that a breach would expose readable information. The information held centrally that could be affected is limited (see "Where your data lives" above).

Children's information

This app is built for adult parents and carers. Children do not use the app directly, do not enter their own information, do not have accounts, and the app is not marketed to anyone under 18.

By entering information about a child, you warrant that:

• You are the child's parent, legal guardian, kinship carer, or other person with lawful parental responsibility for that child;
• You have the authority to record the child's personal and health information for the child's benefit;
• No court order, parenting order, family violence order, or other legal instrument restricts your ability to collect or hold the information you are entering;
• You are not using the App to record, monitor, surveil, or build a record about the child for the purpose of contested family law proceedings, custody disputes, or proceedings against the child's other parent or guardian — except in compliance with a court order;
• You will not enter information about a child for whom another person (e.g. a co-parent, the other parent, a co-guardian) holds equal or greater parental responsibility unless that person has consented or you have legal authority to do so without their consent.

We do not independently verify these warranties. If any of them is untrue, you indemnify us against any resulting claim under clause 13 of the Terms of Use.

All information about a child stays on your device unless you choose to share it (for example, by emailing a report to a clinician). You can delete a child's profile and all associated data at any time from inside the app.

Ongoing improvements

• We add, change, and refine features over time to keep improving the app
• Anonymous usage analytics and your feedback help us see what to improve
• With your consent, anonymised quotes from your feedback may appear in materials about the app
• This software is not a certified medical device. It is not medical advice and does not replace any healthcare professional

Changes to this policy

We may update this policy. The "Last updated" date at the top will change. For material changes — especially anything that affects what we collect or share — we'll re-prompt you for consent the next time you open the app.

How to contact us

Hannah Gair — StrongHERside Daily hannah@strongherside.com

If you're not satisfied with our response to a privacy concern, you can complain to:

Office of the Australian Information Commissioner (OAIC) www.oaic.gov.au 1300 363 992